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Fakenham (13th January 2015)

Posted: Mon Jan 12, 2015 11:05 pm
by TheBetEngine
Looks like we may have issues with Fakenham tomorrow as the preview data file that I have seen does not have this data!

Ffos Las is abandoned, so the only course showing for tomorrow (13th January) is Southwell.

Our data provider is looking into the issue so hopefully we can get back to normally reliable delivery soon!

Apologies for the inconvenience.

Alistair

Re: Fakenham (13th January 2015)

Posted: Tue Jan 13, 2015 7:39 am
by TheBetEngine
The missing data has now been applied to the database.

If you started TBE before 07:40 (or TBE rolled over at midnight last night), then you are advised to reload the data files. To do this, you should:

1. Stop TBE.
2. Go to the C:\BetDynamics\TheBetEngine\Info folder
3. Delete the Courses_20150113.csv file
4. Delete the Races_20150113.csv file
5. Delete the Horses_20150113.csv file
6. Restart TBE

Apologies for the inconvenience.

Alistair