Page 1 of 1
Horse Data (5th November 2016)
Posted: Sat Nov 05, 2016 1:39 pm
by TheBetEngine
There appears to be a problem with the horse data for today which means that specific filter information may not be available.
We are currently looking into the issue and will update this post as soon as we have resolved the problem.
Apologies for the inconvenience.
Re: Horse Data (5th November 2016)
Posted: Sat Nov 05, 2016 1:53 pm
by TheBetEngine
The missing data has now been reloaded onto the database.
For those affected by the issues, please try the following:
1. Go to the C:\BetDynamics\TheBetEngine\Info folder and delete the files with today's date (or delete all of the files)
2. Restart TBE
Apologies for the inconvenience.
Re: Horse Data (5th November 2016)
Posted: Sat Nov 05, 2016 2:18 pm
by TheBetEngine
As an alternative to restarting TBE, you could try doing the following:
1. Click on the Settings menu, go to the Diagnostics tab and click on the Clear Today's Info Files button, then click on Cancel to exit the dialog box.
2. On the Filters tab, locate the Status - it will either be a green "Loaded" or a red "Not Loaded" - click on the Loaded/Not Loaded text.
This should force TBE to redownload the horse data.