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Race Data (23rd August 2017)

Posted: Wed Aug 23, 2017 11:03 am
by TheBetEngine
There is a problem with the race data received from our external suppliers. Not all races are present in the data (for example, all races at Killarney are missing).

This will affect the ability to filter races by handicap / non-handicap status so, if you are using those filters, you are advised to check the races loaded to day and deselect any non-qualifying races.

This data problem is currently being investigated and updated data will be uploaded to the server as soon as possible. We will then post up additional instructions to rectify the issue within TBE.

Apologies for the inconvenience.

Re: Race Data (23rd August 2017)

Posted: Wed Aug 23, 2017 11:21 am
by TheBetEngine
The missing data has now been uploaded to the server.

To update TBE, please do the following:

1. Click on the Settings menu, go to the Diagnostics tab, then click on the Clear Today's Info button. Then click on Save.
2. Restart TBE

Once again, apologies for the inconvenience.