It appears that we have corruption on the horse data loaded for the 17th July which has resulted in no data being loaded for races after 18:25.
This will affect flag data (data used by the Filters tab). If you use the Filters tab, then your betting may be affected. You are advised to suspend operations on any tab that actively use the Filters as part of their criteria.
Unfortunately, there is no time to fix the issue today.
All attention is being placed on ensuring that tomorrow's data is loaded correctly.
Apologies for the inconvenience.
Horse Data (17th July 2019)
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TheBetEngine
- Posts: 1710
- Joined: Tue Oct 26, 2010 9:02 am
Re: Horse Data (17th July 2019)
We have managed to upload some backup data to the server, so horse data information should now be available for the later races today.
However, this data will not be downloaded by TBE automatically. To download the data, you need to go to the Filters tab and click on the green label that says "Loaded". This will attempt to force a reload of the horse data.
You need only do this on one betting tab (i.e. you do NOT need to repeat it for each tab that you are running).
However, this data will not be downloaded by TBE automatically. To download the data, you need to go to the Filters tab and click on the green label that says "Loaded". This will attempt to force a reload of the horse data.
You need only do this on one betting tab (i.e. you do NOT need to repeat it for each tab that you are running).